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Privacy Policy
Privacy Policy
Effective Date: August 28, 2025
Welcome to zivonelakd.shop (“we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website. By accessing or using our site, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information when you interact with our website:
- Personal Information: Name, email address, billing address, shipping address, phone number, payment details, and other information provided during checkout or account registration.
- Account Information: Login credentials, order history, saved preferences.
- Payment Information: Processed securely through third-party payment gateways. We do not store complete credit card or debit card details.
- Technical Information: IP address, browser type, device information, operating system, referral source, pages visited, and browsing behavior.
- Cookies and Tracking: We use cookies and similar technologies to enhance user experience, improve site performance, and analyze traffic.
2. How We Use Your Information
Your information may be used for:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending order confirmations, shipping updates, and account-related notifications.
- Improving our website, services, and product offerings.
- Personalizing your shopping experience.
- Detecting and preventing fraudulent or unauthorized activities.
- Complying with legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service Providers: With trusted third-party partners who help us operate the website, process payments, manage deliveries, and provide analytics.
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In case of a merger, acquisition, restructuring, or sale of assets, your information may be transferred.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
5. Security of Information
We take reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access, review, and request a copy of the data we hold about you.
- Right to request corrections or updates to inaccurate or incomplete information.
- Right to request deletion of your personal data, subject to legal and contractual restrictions.
- Right to withdraw consent where processing is based on consent.
- Right to object to or restrict certain processing activities.
To exercise any of these rights, please contact us at changqingshangmao@gmail.com.
7. Cookies and Tracking Technologies
We use cookies to:
- Remember user preferences and settings.
- Enable core site functionality such as shopping cart and checkout.
- Analyze site traffic and improve performance.
- Provide relevant advertising and marketing.
You may disable cookies through your browser settings, but some site functions may not work properly without them.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of these third-party sites. We encourage users to review their policies before providing any personal information.
9. Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website, with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: changqingshangmao@gmail.com
Website: https://zivonelakd.shop/